HeyHi Support

If you have any questions or issues while using HeyHi, please contact us.

• Email: carpe@carpecorp.com
• Operator: Carpe Inc.

Including the following helps us assist you faster.

• The sign-in method you used (Kakao, Google, or Apple) and your account email
• Your device and app version (shown at the bottom of the Settings screen)
• The screen and situation where the problem occurred

Common topics

• Payments and refunds: purchases made through Google Play or the App Store follow that store's refund process. See the Credit Purchase Guide.
• Cancel a subscription: use the subscription management screen in Google Play or the App Store.
• Delete your account: see Account Deletion.